Thin lines and tight margins!

It’s been a while since I wrote a piece for the blog and a lot has happened, frustrations, delight and sheer awe at the goings on in my day to day existence. I am also getting normalised or should that re-naturalised, so I am a little more patient and sometimes accepting to the stuff that drove me crazy in my first few weeks.

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I attended a child protection course and a university presentation in the last couple weeks ago both of which brief for moment it gave me a glimpse of what learning and training might be like in the Zimbabwean context. Without painting everyone with the same ugly brush, I would like to say that my experience with the learning environment has left me both shocked and sad at the state of environment in which the country is producing its workforce. On one hand the child protection trainer was well informed of his craft, policies and what not but he couldn’t teach it, we spent 2 hours listening and left without really being equipped with the “what is child abuse and what to do in the event of witnessing child abuse”. He was uncoordinated and lacked a road map of where the training started, what he needed to teach and where it ended.

Then, there was an in event at a local university and for the uninformed, Zimbabwe now has 16 universities! What I took out of the event is that in this part of the world observing protocol is everything even if it means repeating the honoured guests list 5 times at one event! It was tedious and boring after 2 rounds but to seat through 5 recitals of the list was too much especially for an event that was only two and half hours long. But, I learned something, if you don’t want to repeat honoured guest list in its entirety all you say is “All protocols observed”, so why we sat through the other stuff I don’t know. It’s not as if any new honoured guests were added to the list! But beyond that, the event again lacked simple preparedness, coordination and a sense of occasion, which was the point of it all.

I accept that I am quite sheltered in terms of experiencing the daily realities of living on meagre wages and general hardships that the common man and woman here go through but I had a “this is Africa moment” last week. I decided to explore the other side of the city on foot and encountered a market, now before you judge me let me finish! I have been to markets in other parts of Africa and in that hustle and bustle of the people’s market there is an experience that is uniquely Africa. PriceS of veggies goes from $1-3.00 in the shop to 30c – 70c and there are 10 to 15 traders seating next to each other selling exactly the same things and the same price. The products are primarily vegetables, clothes, cheap knock offs of sports shoes and even cheaper knock offs of leading electronics brands. But it was the atmosphere and the fading hope on the traders faces as I walked past each stall that stuck with me. My business brain quickly worked out that prices were so low because of hyper competition but could textbook strategy work here? What else would they traders do? The margins maybe as little as nothing but at least they have somewhere to go in the morning.

Today I visited a boarding school that benefits from my NGO’s support and found something that I remembered from the child protection training, Girls should not be beaten as punishment as school! I am sure there are many girls reading this who will remember being beaten and I saw it happening today! The irony of it all was that I was being shown around by a staff member who attended the child protection training I mentioned earlier and he didn’t notice it! The teacher was smacking the girls on their cheeks! Face cheeks! And in another corner were two boys who were missing lunch because their shoes had no laces! Which made me think, where does punishment and abuse become blurred lines? The lines are very thin….

This can’t be happening!!!

Another week and loads more experiences to talk about!

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So this week I won’t complain about AirZim, even though it was the same old apologies routine from them. Unfortunately for me, I left my travel arrangements for the last minute and couldn’t get a seat from Harare to BYO so I booked myself onto Pathfinder. I have used it before and it went well so it wasn’t a terrible alternative to have. Well everything went as well as usual until 60kms from the destination. The bus ground to a halt and the attendant announced that there was a fault and the driver has gone to get a mechanic to get it fixed. Zimbabweans are a very patient bunch so we all waited waited without complaining and those that couldn’t wait got off the bus and jumped onto whatever stopped for them. I couldn’t bare the annoyance after the an hour and half so I asked for a number to call and rang everyone and their uncle at Pathfinder only to be told that the fault would be fixed in 20-30 minutes so we should wait! Never mind about a contingency plan should the mechanic fail to fix the fault. 2 hours later the driver comes back, pours diesel into the bus and off we went. Hang on!, did the bus just run out of diesel? Imagine that, the premier bus company in Zimbabwe which does 2 trips 2 times a day, everyday of the year and their bus runs out of diesel!!! How does that happen, Pathfinder?

And the big event of the week was some personal possessions of mine have finally arrived from England after sailing dates were cancelled, chopped and changed! They arrived in Namibia so my driver went to fetch my van laden with the said possessions and drove it to Plumtree. I had to meet him there so I could clear it and boy was it an education!!. The day was long, stressful and could have been expensive! Well it was expensive but could have been much worse. The first lesson was you need a good driver first of all, one who is well known at the border otherwise it could be 2-3 days there. Secondly, unlike what I had been told, claiming returning residency is not easy at all. You must prove all manner of things before they accept it so it’s not an option. Thirdly they don’t care what you say your vehicle is worth, it depends on what they find on Autotrader at that point that remotely resembles your car and is more expensive. The final lesson is even if you have been given the last stamp to get out, you can still be searched and be asked to pay more! You will need a lot of patience because you wait for everything and everyone! And you won’t make it anywhere without paying a bribe. Sometimes it’s the only way out and thank you to the officers at the border who took bribes from me, it was worth it!!! Yes, it does happen!

Lastly, some work related goings on. I have spent all week meeting people with potential projects for me to consider for funding and there is a death of meeting etiquette in this place. People don’t take serious shit seriously, I have grown tired of under dressed, under prepared and downright uninspiring people coming into share their dreams with me. The great shame is that some of the projects have a lot of potential. So I have been teaching people how to present themselves, their ideas and to think 360 degrees about the impact of their projects. Now, where else in the world would the person with the money tell them person who wants the money how to get the money? I want to help my kin folk but come on! Who do we blame though, for grossly under prepared graduates leaving university with degrees but little to offer the world? Is the government, the lecturers or the students? Why is this happening?

But it’s not all doom though, I have been compiling a catalogue so business opportunities for some of your to consider, I am just working on an investment vehicle that will manage the venture on behalf of investors. And, no! I don’t want to steal anyone’s money! You can keep your money if you don’t trust the scheme but there are areas in which a little investment and long term thinking can bring good returns to investors. We are capable of building businesses that are ethical and founded on trust. If you are into get rich quick, this won’t be for you.

Update from Zimbabwe

Hello world!

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My first ever blog as UK returnee, that’s what people like me are called out here. Throw into that my work life and business life, its been an eye opening week. I have drifted into a new world here, I am now into art, culture, development work and value creation. It’s a fascinating departure from teaching global marketing strategy! But I am relishing the prospects of what is in store in both lives. I am getting to grips with working with limited amounts of very expensive internet, pay as you go calls, $2.55 tins of Heinz Baked Beans and $11 for 500g of Kerry Gold butter. The trip to the shops was a proper “shit just got real moment”. Actually that trip explained why nearly all fridges I open here are just water coolers!

But, from a business perspectives the prospects are seemingly unlimited. It’s just a matter of how innovative one is in identifying projects, financing them and planning that could be a limiting factor. Innovative and creative solutions to problems are few here. This market is very short term in its outlook, pricing is unrealistic with every business looking to make as much money as possible today. I feel its unsustainable in the long term especially if a new player enters the market with a different pricing strategy. It will take a shift in culture across all sectors to steer businesses towards a different perspective.

And the politics keeps everyone guessing but I suppose the less said about that the better, there is a lot of guessing to keep everyone entertained without me adding to the rumour mill! We all wait patiently, what other option do we really have? What is more fascinating for me is how politics influences areas that I had never thought could cause discomfort to the political agenda of the day! I have so much to learn here.

As for now I am sitting in a hotel room watching a TV on mute and listening to music as I write. This is going to be the hardest part of the transition, the darkness of the night consumes daylight by 1715 and time drags on slowly until morning. I have 13 channels of nothing I would like to watch and BBC iplayer seems to have been told I moved from England because it now says I am not allowed to watch stuff I have missed! I might need saving from myself soon!

The premiership is back, Arsene Wenger and Ivan Gazidis are lucky to be living in country where the people and regimes are tolerant, if it were a different country someone would have been shot by now. I will have more on everything next week, albeit from a different hotel room!