Let’s talk about solutions for a change

This post is a bit late, it was meant to accompany a cycle of seminars I facilitated for the British Council in Zimbabwe ith the end of June. Since nothing has change for th better in Zimbabwe I feel this post is still releveant if not more relevant now than in June.

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Stagnation in an economy is generally characterised by a major catastrophe which then gives birth to several challenges for business. The catastrophe is the case of Zimbabwe is up for contention. From a purely business point of view we can point to the imbalance between imports and export and from this point we can either go forwards or backwards to find the cause or effect of this imbalance. Some will argue that the imbalance comes from high cost of production which makes Zimbabwean products expensive on the global market while others will say low levels innovation and creativity have left Zimbabwe with little to export. Additionally falling prices in primary exports have greatly affected earning from exports. All these are true and we could possibly find more reasons at a push. So the situation we find the economy now is one that presents challenges for leaders of organisations to overcome. We are in an economy that is not making adequate amounts of new money, struggling to attract FDI while spending more on imports thereby putting pressure on liquidity in the market especially cash. Low levels of development in the banking sector and expensive banking products means alternatives to cash are inadequate or inaccessible to consumers. Banking in Zimbabwe is expensive as banks charge for service that are free elsewhere driving low level customers *majority* to keep cash in hand. Eventually imports drain cash to a point where even the cash in hand is dwindling affecting demand since consumers have not alternative to cash and retailers other services demand cash. Without cash or alternatives of cash simple transactions become impossible, demand falls, profit falls, prices could go up to buffer the effects of falling demand but this only adds pressure to demand creating an unending cycle. Well, there is an end the weakest fall first and the strongest last but not before creating monopolies and cartels.
The most important task for leadership is to know when to change, after that, it is knowing what to change and how to change it without compromising SURVIVAL. Many of us here are at this point we know that without corrective measures the businesses we run or work for are going to die. For some, employment has already died and companies too. I have put leadership forward for a reason, everything falls on leadership. Leadership is the Source of Mission, Vision. And Values (culture of the organisation) so leadership will be the champions of change with clear messages, decisions and direction. Change can be structured on the three windows of strategic planning
Where are? – Where do we want to go? How do we get there?
This process should be characterised by inclusion of all employees (everyone has a contribution to make). The TEAM then explores the options that are available. Depending on the chosen strategy preparing for the future in a market where real growth is possible starts as soon as we know that we can survive. Different organisations will require different strategies but what all organisations will need is a cultural shift. Being able to snap from survival mode to winning mode requires deliberate mental application led from the front by leadership. Training and development of staff is part of this strategy to re-orient staff from survival to winning. Leaders must train and develop too because they can only share what they know. When I first arrived in Zimbabwe in 2013 in the middle of an economic boom with a 13% growth rate a lot of the people went around saying “my CV should say I survived 2008”, that was a badge of honour and an achievement but 2013 wass 5 years from 2008!! We should have been selling different rhetoric at that point showing progression. The power of KNOWLEDGE is greatly undervalued in Zimbabwe. How many companies actively up skilled their staff in the 5 years post 2008?
Investing in Research and design as the starting point for Innovation in existing products and developing new products is imperative if the catastrophes of 2008 and 2016 are to be avoided in the future. Rather than importing let’s invest in developing production capabilities to make the things we need. Copy and paste if necessary and then adapt to suit the local needs. Research and development can also seep into capital equipment, modernisation or production lines will do wonders for efficiencies in an organisation. Delta invested million in its production lines post 2008, and the price of their products has fallen consistently without affecting their bottom line, indeed they company enjoys greater economies of scale now. Once we have attained these capabilities we can then move to expanding our markets look beyond the home market, find a competitive position and dedicate strategy to sink roots into a new market. Horticulture is doing it as we speak, the expertise is there, and learning opportunities are there.
The future is approach faster than you can imagine, don’t be caught out again!

Can we do creative?

It is suggested by some that much of the wealth creating opportunities left in the free market are in the creative industries sector because the production and manufacturing opportunities are all going towards the east due to the competitiveness of their cost to the outsourcing market. Having sat in a symposium on how to teach creative modules at university or even before university, I found myself wondering about the African context in terms of creativity, creative learning and how the continent could tap into these suggested wealth creation potentials that exist in creative industries.

Without getting to deep into the hows, it may be opportune at this point to quantify just what creative industries are. These are industries that a founded on individual creativity, talent, skill and entrepreneurship that produces wealth creation opportunities and jobs thought intellectual property. So, in a nutshell using your brains to create something valuable enough for others to want to pay for it but still remaining the sole owner of the idea or concept. The best example of this is Music, artist or musicians make music to sell to listeners but still retain ownership of the rights to the music and its future earnings.

So as Africans we are already there, we have world famous musicians both old and new, we have world famous sports people gracng the world’s stage. But this is probably only benefiting those directly related to the owners of the said intellectual properties. I am looking at creative industries in the sense of creating wealth for the continent at large, something similar to how China as a nations is rich and individuals in the country get opportunities to be wealth in that economy. I use the term wealth because that is more sustainable than rich. Riches are exhaustable but wealth builds on itself and can be never ending if done right.

The question at the head of this piece is “Do we do creative?” I suppose what I am driving at is the question of whether Africa as a whole or different countries in part can find a niche segment in the global market to start its own creative industries. The options are many, from advertising, architecture, art and antiques, computer games, crafts, design.

Kenya and Rwanda are selling internet based customer management solutions, using VOIP to run call centres of behalf of western companies. I feel this is the way to go for Africa’s future, creative industries can operate on minimal financial input, require a lot of hard work and ingenuity which a lot of Africans have, how else do we continue to survive in the face of all the challenges that engulf the continent?

Be creative!